{"id":2168,"date":"2025-02-05T17:27:13","date_gmt":"2025-02-05T17:27:13","guid":{"rendered":"https:\/\/oktava.lt\/?page_id=2168"},"modified":"2025-02-06T09:55:56","modified_gmt":"2025-02-06T09:55:56","slug":"pristatymas-ir-grazinimas","status":"publish","type":"page","link":"https:\/\/oktava.lt\/en\/pristatymas-ir-grazinimas\/","title":{"rendered":"Delivery &amp; Returns"},"content":{"rendered":"<style>.elementor-2168 .elementor-element.elementor-element-6fc7180{--display:flex;--margin-top:40px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;}.elementor-2168 .elementor-element.elementor-element-2045df2 > .elementor-widget-container{margin:0px 0px 0px 0px;}.elementor-2168 .elementor-element.elementor-element-2045df2{text-align:center;}.elementor-2168 .elementor-element.elementor-element-2045df2 .elementor-heading-title{font-family:\"Abhaya Libre\", Sans-serif;font-size:50px;line-height:1em;color:#222222;}.elementor-2168 .elementor-element.elementor-element-71900f1{--display:flex;--margin-top:0px;--margin-bottom:60px;--margin-left:0px;--margin-right:0px;}.elementor-2168 .elementor-element.elementor-element-c5dc548{text-align:left;font-family:\"Montserrat\", Sans-serif;color:#000000;}@media(max-width:1024px){.elementor-2168 .elementor-element.elementor-element-2045df2 .elementor-heading-title{font-size:40px;}}@media(max-width:767px){.elementor-2168 .elementor-element.elementor-element-2045df2{text-align:center;}.elementor-2168 .elementor-element.elementor-element-2045df2 .elementor-heading-title{font-size:30px;}}<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2168\" class=\"elementor elementor-2168\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fc7180 e-flex e-con-boxed e-con e-parent\" data-id=\"6fc7180\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2045df2 elementor-widget elementor-widget-heading\" data-id=\"2045df2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery &amp; Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71900f1 e-flex e-con-boxed e-con e-parent\" data-id=\"71900f1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5dc548 elementor-widget elementor-widget-text-editor\" data-id=\"c5dc548\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><strong>Delivery<\/strong><\/p><ol start=\"1\" data-spread=\"false\"><li><p>Our e-shop sells only digital goods: electronic documents, training, videos and other digital content services.<\/p><\/li><li><p>After successful processing of the payment, the customer receives access to the digital product by email or via a personal account on our website.<\/p><\/li><li><p>Delivery time is usually instant, but in some cases can take up to 48 hours.<\/p><\/li><li><p>If you have not received access to your digital product within 48 hours of payment confirmation, please contact our customer service department at info@oktava.lt.<\/p><\/li><\/ol><p><strong>Returns and Refunds<\/strong><\/p><ol start=\"1\" data-spread=\"false\"><li><p>According to the Civil Code of the Republic of Lithuania and the European Union's consumer protection rules, digital content goods that have been made available or downloaded cannot be returned.<\/p><\/li><li><p>Refunds are only available if the customer has not been able to access the digital product due to a technical fault in the system and our team has not been able to resolve the problem within a reasonable time.<\/p><\/li><li><p>If you have any complaints about the quality of or access to a digital product, please contact us at info@oktava.lt within 14 days of the date of purchase.<\/p><\/li><li><p>All refund requests are dealt with on an individual basis, taking into account the arguments presented and the availability of technical assistance.<\/p><\/li><\/ol><p><strong>Contacts<\/strong><\/p><p>If you have any questions or problems with the delivery or access of digital content, please contact info@oktava.lt. <br \/>Our Customer Service team will respond within 1-2 working days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Delivery and returns Delivery Our e-shop sells only digital goods: electronic documents, training, videos and other digital content services. After successful processing of the payment, the customer receives access to the digital product by email or through a personal account on our website. Delivery time is usually instant, but in some cases can take up to 48 hours. 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